The City of Bowling Green is warning residents to be cautious and vigilant, as a coordinated utility impostor scam is currently impacting numerous consumers and businesses in surrounding communities, according to the Better Business Bureau (BBB). 

City officials issued a warning Monday, March 18 saying they are concerned about the coordination of these scams. They called the scam particularly “bold, aggressive and alarming.” 

“What sets them apart is the involvement of individuals impersonating service technicians who physically enter properties and demand immediate payment,” a city statement said. “[The scams] are disproportionately affecting our region at present.”

The BBB said an impostor recently dressed like a technician and was able to pass the front desk, looking for the meter and service panel at an Oregon, Ohio insurance agency. The BBB said the impostor then claimed payment was needed immediately from the agency. 

In this scam, individuals appear at the door, claiming to be affiliated with one of FirstEnergy’s utility companies. The scam artists often work in pairs, are very persistent and use a variety of excuses to gain personal information or access to your home. In some cases, once access is gained and/or the victim is distracted outside, the home has been robbed.

The city said residents should not provide any personal information or allow anyone inside their home who shows up without an appointment.