Bowling Green residents took to social media to express concerns about the safety of Snag delivery service drivers. Snag’s manager, Matt McGeath, said he’s listening and implemented improvements to make things safer for the drivers and the community.
Comments on Snag drivers popped up on a private Facebook group, where community members are open to express any comments or concerns they have about the Bowling Green community. McGeath said he has heard the fears shared on these sorts of groups
“They were very open about drivers not being visible at night,” said McGeath. “There were concerns with not having a lot of lights on and drivers not stopping at stop signs and weaving in and out of traffic.”
When McGeath saw these concerns he made a post in the Facebook group, he reassured the community he is working to improve the operations of the store.
“We now have safety vests that I bought from Traffic Stop Uniform Supply in BG,” McGeath said. “Sandy Wiechman who runs BG Safe Communities reached out, pointed me in that direction and gave me some tips.”
In addition to purchasing vests for the drivers, McGeath said he is working to improve the visibility of the scooters as well.
“Pretty soon we are going to have orange hazard lights that flash on the bags,” McGeath said. “I’m just micromanaging and getting on the drivers about being safe, stopping at stop signs, being smart on the roads and always being aware.”
With the store being open for about a year, there have been a few accidents in the past when the store was starting up.
“We have had a few, but it was when this place was starting, so the safety procedures weren’t exactly solid,” McGeath said. “Recently we haven’t had any issues, even before I started the safety implementations, but we learn from every experience.”
Through the Facebook group, Mcgeath has let the community know he welcomes the community continuing to share suggestions and concerns.
“It’s a work in progress but it’s up to us to improve safety wise and operations wise and make sure we’re holding up our end of things,” McGeath said. “We are trying, we are listening and we just want to be a good service to the community.”